Never listen to Insurance company!!!!

I made a medical claim with Hong Leong Insurance last year (company insurance). At first they handed me a form and ask me to visit the doctor to get the medical report and I was charged RM 50 for that. After dragging for 6 months, I got my check, and the amount is less RM50 . And the explanation I got is medical report non-claimable. Now who asked me to get the report at the first place, and who made me pay RM 50 for nothing? Damn PISS OFF now............